Last updated: August 1, 2026
This Privacy Policy explains how Trade Only Embroidery (“Trade Only Embroidery,” “we,” “us,” or “our”) collects, uses, and protects information when you visit tradeonlyembroidery.com, apply for a trade account, or use our reseller portal (together, the “Services”). We work only with businesses: resellers and brokers. Our Services are not directed to consumers or to children.
Information we collect
Information you provide. When you apply for a trade account or use the portal, we collect business details (business and trading name, website, business type), your reseller / resale certificate and tax or reseller ID, contact details (name, role, email, phone), your estimated monthly spend, the order details and artwork you submit, ship-to information for your orders, and any messages you send us.
Information collected automatically. When you use the site, we automatically collect certain technical data such as your device and browser type, IP address, pages viewed, and similar usage information, through cookies and comparable technologies.
How we use information
- Review and process trade-account applications and verify your business.
- Provide, operate, secure, and improve the Services and portal.
- Quote, digitize, proof, produce, and fulfill your orders, and arrange blind shipping.
- Send invoices, process payments, and manage your account and terms.
- Communicate with you about your account, orders, and support requests.
- Prevent fraud and comply with our legal, tax, and accounting obligations.
Blind shipping
Because we blind-ship orders under your branding, any ship-to details you provide for your customers are used solely to fulfill and deliver your orders on your behalf.
How we share information
We do not sell your personal information. We share information only:
- With service providers who help us operate, for example hosting, payment processing, shipping carriers, and email, under confidentiality obligations.
- When required by law, or to protect our rights, safety, and property.
- In connection with a business transfer, such as a merger or acquisition.
Data retention
We keep information for as long as needed to provide the Services and to meet our legal, tax, accounting, and dispute-resolution requirements, after which we delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may request to access, correct, or delete your information, or update your account details, by contacting us. Depending on where you are located, you may have additional rights under applicable law.
Cookies
We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect how the site works.
Third-party links
Our site may link to third-party websites we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.
Children's privacy
The Services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy here and revise the “Last updated” date above.
Contact us
Questions about this Privacy Policy? Contact us at info@tradeonlyembroidery.com or Trade Only Embroidery, 220 E 62nd St, Hialeah, FL 33013.